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Best CNP Chargeback Management Solution

Archive: 2012   2011

2012 Newsroom - Chase Paymentech Named Best Chargeback Management Solution By®

Paymentech recognized during CNP’s inaugural achievement awards

Dallas, May 22, 2012 - Chase Paymentech, a subsidiary of JPMorgan Chase & Co. [NYSE:JPM], was named “Best Chargeback Management Solution” by® (CNP) during its inaugural CNP Awards event yesterday. Chase Paymentech’s Online Chargeback System was recognized for being one of the top payment systems in the CNP industry.

“ extends its congratulations to Chase Paymentech as the top performing provider in this key service category,” said Steven Casco, founder and president of “The universe of companies that supports merchants who accept card not present payments is diverse and growing. For the first time, we can recognize providers like Chase Paymentech that set the industry standard for technology and service, making card not present payments secure and efficient for merchants and consumers around the world.”

Chase Paymentech’s Online Chargeback System provides merchants with a user-friendly, web-based interface to submit, track and manage chargeback documents and creates an effective workflow. This system also reduces the time it takes to work through each chargeback and helps merchants respond to chargeback claims quicker.

“’s recognition reaffirms our focus on providing merchants with innovative solutions to securely process CNP payments with ease and efficiency,” said Mike Duffy, president of Chase Paymentech. “Innovations like the automated features on our Online Chargeback System drive ease of use and contribute to workflow efficiency. Chase Paymentech is grateful for this award and we look forward to continuing to offer industry-leading CNP solutions to our merchants.”

About Chase Paymentech
Chase Paymentech, a subsidiary of JPMorgan Chase (JPMC), is a leading provider of payment processing and merchant acquiring. The company’s proprietary platforms enable integrated solutions for all payment types, including credit, debit, prepaid stored value and electronic check processing; as well as digital, alternative and mobile payment options. Chase Paymentech has uniquely combined proven payment technology with a long legacy of merchant advocacy that creates quantifiable value for companies large and small. In 2011, Chase Paymentech processed more than 24 billion transactions with a value of more than $553 billion, including an estimated half of all global Internet transactions. In addition to the ability to authorize transactions in more than 130 currencies, the company provides business analytics and information services, fraud detection and data security solutions. More information can be found at