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Want to discover more about payment types and how you can reduce fraud losses? Wondering what the difference is between on-line and off-line debit? You can learn about these things - and a whole lot more - in our Merchant Account Support Center, a set of tips and links to information designed to help you work smarter and safer.
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The Merchant Support Center is organized by topic, to make it easier for you to find what you are looking for. Simply click on the links below to visit the areas that interest you most.
| Chase Paymentech News Flash |
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Unlawful Internet Gambling Enforcement Act - Effective December 1, 2009 |
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| Triple Data Encryption Standards |
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Triple DES Frequently Asked Questions |
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POS PED Frequently Asked Questions |
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Compliant Point-of-Sale PIN Entry Devices (POS PEDs) |
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| Card Company Alerts |
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Visa Data Security Alert (Packet Sniffing Vulnerabilities) - February 2, 2009 |
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Visa Data Security Alert (Malicious Software and IP Addresses) - January 29, 2009 |
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Visa Data Security Alert (Hospitality Merchants) - January 9, 2009 |
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Visa Data Security Alert (SQL Injection Attacks) - October 10, 2008 |
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Visa Data Security Alert (Key Logger Malware) - October 6, 2008 |
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Visa Data Security Alert (Debugging Software - Memory Parsing Vulnerability) - October 2, 2008 |
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Visa Data Security Alert (Eliminating Storage of Prohibited Cardholder Data) - September 3, 2008 |
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Visa Data Security Alert (Network Vulnerabilities) - June 19, 2008 |
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Visa Data Security Alert (Improperly Secured Wireless Networks) - October 5, 2007 |
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Visa Data Security Alert (Default Settings and Passwords) - May 9, 2007 |
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Visa Data Security Alert (Improperly Segmented Network Environment) - October 31, 2006 |
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| Account Truncation |
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Account Number Truncation Rules |
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Frequently Asked Questions |
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| Fraud |
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Critical Security Information Alert |
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Strategies for avoiding fraud in a point-of-sale environment |
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Strategies for avoiding fraud in a card-not-present environment |
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Card Brand Data Security |
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AVS Response Codes |
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Card Security Codes - CVV2, CVC2, CID |
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Terminal Fraud Protection |
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| Chargebacks and Retrievals |
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The most common reasons retrievals and chargebacks happen |
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Tips for preventing chargebacks |
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| Payment Processing |
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Managing the Costs of Payment Acceptance |
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What is interchange and how does it work? |
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| Payment Methods |
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What are some payment methods available to my business? |
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What are stored value gift cards and why should I want them for my business? |
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| Merchant Operating Guide |
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Merchant Operating Guide |
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| Helpful Links |
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Links to Card Brand Companies |
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