Contact Us     Open an Account
Merchant Login

Resource Online

Centralize Your Payment Processing Data and Reporting

Resource Online's comprehensive suite of reporting tools keeps all your payment processing data at your fingertips. Resource Online is designed to meet the specific needs of your business, containing a variety of reports, modules and tools that can help you manage your cash flow and identify potentially fraudulent activity.

Benefits at a Glance

  • Go green – with online access to your statements, transactions and settlement data
  • Control your business costs – identify and reduce payment processing errors, downgrades and chargebacks
  • Maximize your efficiency – reduce manual processes to save time and provide better customer service. 24/7 access to comprehensive transaction data and streamlined chargeback management
  • Reduce fraud – identify suspicious activity and take appropriate action before it becomes costly
  • Protect sensitive payment data – our secure servers provide controlled user access and account number masking


Packaged for Your Needs

Resource Online puts the right tools for your business front and center. Your Chase Paymentech representative can customize your package with additional reports, based on your specific needs.

PRO

Ideal for smaller businesses or users managing data for up to 10 locations, Resource Online PRO is a package of basic reports for front-end, point-of-sale research and back-end reconciliation. The Instant Dashboard, exclusively for the PRO package, offers a snapshot of daily sales and settlement figures.

SELECT and PREMIER

For regional chains and larger enterprises, Resource Online SELECT and PREMIER offer all of the available reporting in PRO, plus additional tools to help you identify opportunities to improve and streamline business.

Take Your Reports on the Go

Resource Online can be accessed from any Internet-connected desktop or laptop computer. You can also take it with you, by downloading our Chase Mobile Checkout app onto a compatible handheld mobile device and logging in using your same online user name and password.

For tablet users, the Mobile Dashboard offers a graphical view of your transaction processing with customizable widgets.

Keep An Eye On Your Sales. Anytime. Anywhere.

With the Mobile Dashboard, you don't need to be at your business to stay on top of it all. Now you can access daily payment card transactions, settlement and funding overviews, sales trends and more – all on your tablet. See charts and graphs at a glance, and tap to get a deeper look at specific transactions or fee groups.


It's everything you need to do the unthinkable:
walk out the front door of your business.

Control Hidden Business Costs

With Resource Online, you can view and respond to retrieval requests before they turn into costly chargebacks, and manage chargeback activity to maximize reversal potential. You can also monitor interchange qualification levels, ensuring that best business practices are followed to keep card acceptance costs low.

And with Resource Online only a click away, you have access to all this data and more. You'll find all the information you need to take control of your business and your bottom line.

Stay On Top of Fraudulent Activity

Through the use of reports and alerts, Resource Online helps you identify potentially fraudulent activity so you can take appropriate action before it becomes costly

.

Keep Transaction Data Secure and Confidential

Resource Online is housed on a secure Chase Paymentech server. User accounts are customizable and password-protected so each user sees only the data they're authorized to view.

Additionally, the Account Number Masking feature displays or prints only a portion of the card account number for cardholder security.

Get More by Adding Optional Services

Resource Online's optional modules are available, and add even more functionality to the wide range of reports included with your Resource Online package.

For example, the Instant Alerts module notifies you of critical business matters that could require your prompt action to prevent unnecessary losses.

And the Online Chargeback Management tool helps you reduce paper processes while resolving your chargebacks quickly and easily.

Take Advantage of Fast Setup and Free Training

Getting started is easy. Resource Online is simply accessible via our secure website.

We offer free, interactive training webinars to show you how to use Resource Online's features to benefit your bottom line. And, our how-to videos and reference guides for this tool are here to help you online, anytime.